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strategic operations support

If your business feels like it’s being held together by workarounds, “we’ll fix this later,” or corporate knowledge stored in people's memory, this is where we start bringing order and calm back into the foundation. I step in as a trusted partner to stabilize, organize, and improve the systems that keep your business running day-to-day. This work is hands-on, practical, and focused on creating sustainable operations that support both growth and capacity.

 
what's included
 

Operational Systems & Workflows

  • Documenting and improving internal workflows
  • Creating SOPs (standard operating procedures) for repeatable processes
  • Reducing friction, duplication, and manual work
  • Building clarity around how work actually moves through your business

Project & Initiative Support

  • Supporting internal initiatives that fall outside of formal “projects”
  • Coordinating moving pieces across tools, people, and timelines
  • Ensuring work doesn’t stall after decisions are made
 

Team & Capacity Support

  • Creating clear roles, responsibilities, and handoffs
  • Improving internal communication and accountability
  • Supporting small teams with structure and clarity

Operational Visibility & Accountability

  • Simple dashboards, trackers, and check-ins
  • Clear priorities and next steps
  • Ongoing operational oversight so things don’t quietly unravel
in short:

I create the foundation for efficiency, allowing you to delegate effectively, boost productivity without burnout, and ensure your business runs like a well-oiled machine.

 

What This Doesn't Include

To be clear, my services do not include:

  • Marketing strategy or execution
  • Social media management or content creation
  • Sales funnels, ads, or launch management
  • Accounting, bookkeeping, or financial management

My zone of genius lives squarely in operations, systems, and execution support.

     

2025 The Project Joy Co.

Our Directors

Atomic Team

Job Title

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Atomic Team

Job Title

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Atomic Team

Job Title

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